General questions
- How can I add the OkiOki app to the home screen of my Apple device (iPhone/iPad)?
- How to change my OkiOki password
- How can I add the OkiOki app to the home screen of my Android smartphone?
- The OkiOki dashboard
- Overview of your contacts
- Can I change the email address I use to log into OkiOki?
Connections with OkiOki
- I am having problems linking my bank account to OkiOki.
- How many times a day does OkiOki synchronize my bank account and can I manage this myself?
- How can I link my mailbox with OkiOki?
- Can I link multiple mailboxes with OkiOki?
- Which mailboxes does OkiOki support?
- How do I check which e-mail box is read by OkiOki? And how do I link a new mailbox?
Your todo list
Your documents
- Can I send invoices with OkiOki via PEPPOL?
- Adjusting incorrectly read data in a document
- Overview of your documents
- How can I manually add documents to OkiOki?
- How can I add paper invoices and receipts to OkiOki?
- Can I only add invoices and receipts?
Your transactions
- How can I remove payments from invoices that were already processed before I started using OkiOki from my to-do list?
- Overview of your transactions
- How to process a transaction without a document?
- Can I adjust the details of my transactions in OkiOki?
- How can I search specific transactions?
- Why can’t I delete transactions from OkiOki?
Matching transactions & documents
- What is a booking?
- Can I link multiple transactions and documents together?
- Adding tags to documents and transactions
- I see a purple or mint coloured line on the side of my documents and transactions. What is the meaning of that line?
- What happens if OkiOki cannot match a document with a transaction?
- How do I handle partial payments?
Creating and sending invoices
- How do I resend a sales invoice?
- How can I create and send an invoice in OkiOki?
- A convenient payment strip on every invoice you create in OkiOki
- Can I make a payment with OkiOki?
- Setting a payment reminder
- When can I use a QR code to pay an invoice in OkiOki?
Credit card expenses
- How can I track credit card expenses with OkiOki?
- I have a document that was paid for by credit card. How do I handle this in OkiOki?
- What if OkiOki reads my expenses on my credit card expenditure statement as 0?
- How do I know when my credit card data has not been read 100% correctly and how do I resolve this?
- How can I delete a credit card statement?
Smart settings and automation
You and your accountant
- When does OkiOki send my documents to my accountant?
- Linking your account with your accountant
- Does my accountant have access to my data?
- Can I give my accountant access to OkiOki?
- Can I see in OkiOki which documents are sent to my accountant?
- In which format does OkiOki send documents to my accountant?
Integrations with other solutions
- How can I receive my Onfact sales invoices in OkiOki?
- Does OkiOki also collect Doccle invoices?
- How can I receive my invoices from SimplyBooks in OkiOki?
- How can I receive my sales invoices from CoManage in OkiOki?
- How can I receive my sales invoices from Eenvoudig Factureren in OkiOki?
- How can I receive my sales invoices from FactuurSturen.be in OkiOki?
Receive invoices from suppliers digitally
- How can I receive Essent invoices in my mailbox?
- How can I receive Octa+ invoices in my corporate mailbox?
- How can I receive Lampiris invoices in my mailbox?
- How can I receive Engie invoices in my mailbox?
- How can I receive Orange invoices in my company mailbox?
- How can I receive Proximus invoices in my mailbox?