How can I manually authenticate users for the Peppol network?

In some cases, it's not possible to auto-authenticate a user. In this case, a manual verification of your customers will be required. In this guide, we'll briefly explain how to do this verification process:

To manually verify a customer, follow these steps:

1. Open the Dashboard: Log in to the system's dashboard.
2. Select Active Customers: Click the 'Active Customers' button in the menu.
3. Search for the Customer: Enter the customer's company name in the search field and press enter.
4. Navigate to Peppol: Scroll down until you see the 'Peppol' section.
5. Manual Verification: Click on the 'Manual Verify' button to manually verify the customer.

💡 Tip: Use the keyboard shortcut Ctrl + F (or ⌘ + F on a Mac) and search for 'Peppol' in the customer screen."

How can you recognize an unverified customer?

A customer who cannot be automatically verified will be indicated with a red badge.

How do I verify a customer?

Click the Manually Verify button to confirm your customer's legitimate identity

For security reasons, you will be asked again to confirm your customer's identity. Indicates the checkbox to continue.

I've completed verification!

When the verification is complete, your customer will be automatically added to the Peppol network. This means that your customer can automatically send and receive e-invoices. And that these are also sent in a custom UBL format.