Skip to main content
OkiOki Help Centre home page
Submit a request
Sign in
  1. OkiOki
  2. OkiOki for accountants
  3. Frequently asked questions

Frequently asked questions

  • Why are no CODA files generated for an account when there are transactions?
  • In some dossiers with a BNP Paribas Fortis account, the transaction amounts in the CODA+ files are not correct. Why is this?
  • What should I do with an inactive customer with status "onboarding started" ?
  • If OkiOki doesn't reconcile bank transactions anymore in the modus "Delivery of documents only", why do we still need a todo list?
  • How can I create a Clearfacts API token?
  • How can I receive my clients' CODA files?
  • When does OkiOki send the entrepreneur's documents to the accounting software?
  • What if a customer already has an OkiOki account?
  • What if my client uses the same email address for multiple enterprises?
  • Integration with Bob Demat Module
OkiOki
Français (Belgique) Nederlands (België)