In some dossiers with a BNP Paribas Fortis account, the transaction amounts in the CODA+ files are not correct. Why is this?

OkiOki creates CODA+ files based on the "PSD2" connection with the bank. That connection always delivers the data correctly, except if the "Globalisation of point-of-sale transactions" option is activated for the account. In this case, transactions are forwarded twice: the original transactions as well as the grouped POS transactions. As a result, the balance of the CODA+ files cannot be calculated correctly.

The only option at the moment is to have this globalisation turned off by a bank employee so that OkiOki does receive the correct data.

We are currently in discussions with BNP Paribas Fortis to find a solution to this problem.

We apologise for this inconvenience.