What if my identity is not verified for e-invoicing via Peppol?

The Peppol network is a secure network and, as a recognised access point, OkiOki is required to verify the identity of everyone it grants access to this network. In most cases, this verification is done automatically. You do not need to do anything. You can see your Peppol status in your OkiOki app under your invoicing settings. There you can see whether or not we have been able to verify your identity.

If you see that your identity has not been verified, there are two options:

Your accountant uses OkiOki

If your accountant uses OkiOki, they can verify your identity. You do not need to do anything. You can simply inform them of this.

Your accountant does not yet use OkiOki

If your accountant does not (yet) use OkiOki, we will perform a manual verification via a Teams call.

What do we need for this?

• If you are a company:
  • An extract from the CBE stating that you are the manager of your company.
  • A copy of your identity card.
• If you are a sole proprietorship (independent):
  • A copy of your identity card.

What do you need to do?

Send an email to support@okioki.be with a copy of your identity card and the extract from the CBE (if you are a company) attached. Our staff will then contact you to schedule a Teams call.