OkiOki and your bank and credit card data: what you need to know

When you use OkiOki, you trust the app with an important part of your financial administration. That naturally raises a few questions — especially about your bank and credit card data. This article walks you through how OkiOki works, what role your bank plays, and how your information is kept safe. It answers the most common questions users have.

1. Why does OkiOki need access to your bank and credit card accounts?

2. How does the connection with your bank work?

3. How does OkiOki handle credit cards?

4. What OkiOki doesn’t do

5. How OkiOki keeps your data secure and private

6. How to connect your bank account

7. What happens if you disconnect your bank or close your OkiOki account?

1. Why does OkiOki need access to your bank and credit card accounts?

OkiOki needs access to your bank transactions to automatically complete your administration. By connecting your bank data, OkiOki can:

• automatically match payments with invoices or receipts,
• find missing documents faster,
• give you a real-time view of your cash flow.

This means you no longer need to copy or check transactions manually. The data OkiOki receives is used exclusively for your administrative management.

2. How does the connection with your bank work?

OkiOki connects to your bank through an official PSD2 connection. This European regulation ensures that banks only share data with certified providers — and only with your explicit consent.

In practice:

• OkiOki never has access to your online banking environment or passwords,
• the app only receives your transaction data, never personal codes,
• you give permission directly through your bank’s secure environment,
• the authorization is valid for 180 days and can then be renewed.

These details are used solely to link your transactions to your invoices and keep your administration up to date.

3. How does OkiOki handle credit cards?

Credit cards work a bit differently. OkiOki doesn’t connect directly to your card issuer but can read your credit card statements.

Here’s how it works:

1. you upload your credit card statement (PDF or scan) into OkiOki,
2. OkiOki reads every transaction line from the document,
3. each line appears as a separate transaction in your overview,
4. the app automatically matches related invoices or receipts.

This gives you a complete view of your expenses without OkiOki ever having access to your card itself.

4. What OkiOki doesn’t do

To avoid confusion, here’s what OkiOki does not do:

• it does not make or execute any payments,
• it does not have access to your online banking or security codes,
• it does not automatically download statements from your card issuer — you choose what to upload,
• it does not change your bank or card settings in any way.

In short: OkiOki only reads what you share and uses it to keep your administration complete and accurate.

5. How OkiOki keeps your data secure and private

OkiOki is officially recognized by the National Bank of Belgium as a licensed payment institution under the PSD2 regulation. This means OkiOki operates under strict supervision and within a well-defined legal framework.

• all communication between your bank, your browser, and OkiOki is encrypted (SSL/TLS),
• bank data is transmitted, processed, and stored following the highest security standards,
• no information is shared with third parties without your explicit consent,
• you can disconnect OkiOki from your bank at any time.

6. How to connect your bank account

You can connect your bank to OkiOki through a secure PSD2 connection. OkiOki then automatically retrieves your transactions — without you ever having to share your login or password.

Important:
You always log in via your own bank’s secure environment.
OkiOki never handles your credentials or has direct access to your account.
Authentication and security are entirely managed by your bank.

Steps:

1. open the “Accounts & cards” menu in OkiOki,
2. click “Add account”,
3. select your bank from the list,
4. log in to your bank and authorize OkiOki to access your transactions,
5. once confirmed, OkiOki automatically retrieves your transactions.

Your authorization remains valid for 180 days. You can easily renew it when it expires.

7. What happens if you disconnect your bank or close your OkiOki account?

You can disconnect OkiOki from your bank at any time. From that moment on, OkiOki stops retrieving new transactions. Existing data remains visible in your account so you can still consult or export your records.

Once the connection is broken:

• OkiOki no longer has access to your bank account,
• no new transactions will be collected,
• your existing data remains safely stored in line with privacy and security regulations.

OkiOki does not keep any hidden bank access or data “in the background.”

🔒 Important note:
If you permanently delete your OkiOki account:

• all your data is permanently deleted, including documents, transactions, and bank connections,
• PSD2 access keys are destroyed permanently,
• if your account is managed through your accountant, the deletion can be carried out by their firm,
• before closing, you’ll have the option to download a full archive of your documents.

This way, you always remain the full owner of your data — even if you decide to stop using OkiOki.