Why doesn’t OkiOki process foreign currencies in bank transactions?

Are you missing transactions in foreign currencies in OkiOki? Here you can read why that sometimes happens and what you can do about it.

Why doesn’t OkiOki process foreign currencies?

Do you have a transaction in a currency other than euro, and is it not in OkiOki? The cause usually lies in the way your bank forwards the data. We explain briefly.

Invoices and receipts: no problem

At the document level — think invoices and receipts — OkiOki supports multiple currencies. So errors rarely occur there.

Bank transactions: depending on your bank

With bank connections via PSD2 (open banking), OkiOki depends on what your bank forwards. Sometimes transactions in foreign currencies are only provided in the account currency, or certain details are simply not sent. If that information arrives incomplete, it can happen that a transaction is not picked up or is not usable for matching.

With credit card statements it usually goes well, because there almost always is an amount in euros sent alongside the original currency.

What if a transaction is missing?

At this moment, you cannot manually create transactions in OkiOki as in a classic accounting package. Transactions always come in through one of these channels:

• Your bank connection
• A credit card or bank statement
• A file import such as CODA, via your accountant or via us

Is a transaction missing? Then contact your accountant or our support team. Together we will see how we can still load the transaction.

Any questions? Our team is happy to help you further.